:root{color:#eef6ff;background:#07111d;font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;font-synthesis:none;text-rendering:optimizeLegibility}*{box-sizing:border-box}body{margin:0}button,input,select,textarea{font:inherit}button{border:0;cursor:pointer}.app-shell{min-height:100vh;display:grid;grid-template-columns:282px minmax(0,1fr);background:radial-gradient(circle at 20% 0%,rgba(53,138,191,.26),transparent 34%),linear-gradient(135deg,#07111d,#0c1828 48%,#08101a)}.sidebar{position:sticky;top:0;height:100vh;padding:22px;border-right:1px solid rgba(127,174,214,.16);background:#050c15c7;-webkit-backdrop-filter:blur(18px);backdrop-filter:blur(18px)}.brand-mark,.topbar,.panel-title,.ticket-heading,.pill-row,.action-row,.inline-form,.filters,.check{display:flex;align-items:center}.brand-mark{gap:12px;margin-bottom:26px}.logo{width:46px;height:46px;display:grid;place-items:center;border-radius:8px;background:linear-gradient(135deg,#58b9ff,#173d69);color:#fff;font-weight:900}.brand-logo{width:46px;height:46px;flex:0 0 auto;object-fit:contain;border-radius:8px;background:#06101a;box-shadow:0 0 0 1px #8bd3ff38}.hero-logo{width:86px;height:86px;object-fit:contain;margin-bottom:22px;border-radius:16px;box-shadow:0 18px 48px #00000047}.brand-mark strong{display:block;font-size:15px}.brand-mark span{display:block;color:#8fa6bf;font-size:12px}nav{display:grid;gap:8px}nav button,nav a,.top-action,.secondary{color:#cbd9e8;background:transparent;border:1px solid transparent}nav button,nav a{min-height:42px;display:flex;align-items:center;gap:10px;padding:10px 12px;border-radius:8px;text-align:left;text-decoration:none}nav button:hover,nav button.active,nav a:hover,nav a.active{background:#10233a;border-color:#274765;color:#f4faff}.workspace{min-width:0;padding:28px}.topbar{justify-content:space-between;gap:16px;margin-bottom:22px}.eyebrow{display:flex;align-items:center;gap:8px;margin:0 0 8px;color:#8fe5d0;font-size:13px;font-weight:800;letter-spacing:0;text-transform:uppercase}h1,h2,h3,p{margin-top:0}h1{margin-bottom:0;font-size:clamp(34px,5vw,58px);line-height:1}h2{margin-bottom:0;font-size:20px}h3{margin-bottom:8px}p{color:#b6c7d8;line-height:1.6}.top-action{display:inline-flex;align-items:center;gap:8px;min-height:40px;padding:10px 12px;border-color:#2a4965;border-radius:8px;text-decoration:none;white-space:nowrap}.hero-band,.panel,.module-card{border:1px solid rgba(119,169,209,.18);border-radius:8px;background:#091827d1;box-shadow:0 22px 80px #0000003d;color:inherit;text-decoration:none}.hero-band{min-height:340px;display:grid;align-items:end;padding:34px;background:linear-gradient(135deg,#2476b19e,#060f1ae0),linear-gradient(90deg,#0f2944,#06101b)}.hero-band h2{max-width:900px;font-size:clamp(30px,5vw,56px);line-height:1.04}.hero-band p{max-width:760px;font-size:18px}.action-row{flex-wrap:wrap;gap:10px;margin-top:22px}button,.button-link,.action-row button,.link-button{min-height:42px;display:inline-flex;align-items:center;justify-content:center;gap:8px;padding:10px 14px;border-radius:8px;background:#2c9cf0;color:#fff;font-weight:800;text-decoration:none}button:disabled{opacity:.62;cursor:wait}.secondary{background:#0d1f34;border-color:#2b4f70}.button-link{color:#f4faff}.module-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(210px,1fr));gap:14px;margin-top:14px}.module-card{padding:18px}.module-card svg{color:#8fe5d0}.module-card p{margin-bottom:0;font-size:14px}.panel{padding:20px;margin-bottom:16px}.panel-title{gap:10px;margin-bottom:16px;color:#eaf5ff}.panel-title svg{color:#7cc8ff}.form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}.wide{grid-column:1 / -1}input,select,textarea{width:100%;min-height:42px;border:1px solid #274766;border-radius:8px;padding:10px 12px;color:#edf7ff;background:#071521;outline:none}textarea{resize:vertical}input:focus,select:focus,textarea:focus{border-color:#59b9ff;box-shadow:0 0 0 3px #59b9ff26}.check{gap:8px;color:#c5d5e5}.check input{width:18px;min-height:18px}.confirmation,.state,.consent-copy,.turnstile-box{border:1px solid #284967;border-radius:8px;background:#081725;padding:16px}.confirmation svg{color:#8fe5d0}.confirmation a{color:#8bd3ff;word-break:break-all}.inline-form,.filters{gap:10px;flex-wrap:wrap;margin-bottom:14px}.inline-form input{max-width:320px}.staff-layout{display:grid;grid-template-columns:minmax(0,1.2fr) minmax(360px,.8fr);gap:16px;align-items:start}.table-list{display:grid;gap:8px}.ticket-row{display:grid;grid-template-columns:160px minmax(0,1fr) auto auto;gap:10px;align-items:center;min-height:58px;width:100%;color:#dcecff;background:#081725;border:1px solid #1f3b55;text-align:left}.ticket-row small{display:block;color:#8da3b9}.ticket-heading{justify-content:space-between;gap:14px;align-items:flex-start}.pill-row{gap:8px;flex-wrap:wrap}.pill{min-height:28px;display:inline-flex;align-items:center;border-radius:8px;padding:5px 9px;font-size:12px;font-weight:900;border:1px solid transparent;white-space:nowrap}.status-info,.priority-normal{color:#bfe3ff;background:#143454;border-color:#2b6898}.status-neutral,.priority-low{color:#cbd7e5;background:#172230;border-color:#344457}.status-warning,.priority-high{color:#ffe0a3;background:#392816;border-color:#79552c}.status-success{color:#aef1ca;background:#143222;border-color:#2e7a4d}.status-closed{color:#aeb8c5;background:#111820;border-color:#28323d}.detail-stack{display:grid;gap:14px}.timeline{display:grid;gap:10px}.timeline article{border-left:3px solid #2c9cf0;padding:10px 12px;background:#071521;border-radius:0 8px 8px 0}.timeline p{margin-bottom:6px}.timeline small{color:#8fa6bb}.record-grid{display:grid;gap:10px}.data-table{display:grid;overflow:auto;border:1px solid #223d57;border-radius:8px}.data-row{display:grid;grid-template-columns:repeat(6,minmax(140px,1fr));border-bottom:1px solid #19334c}.data-row:last-child{border-bottom:0}.data-row span{min-width:0;overflow-wrap:anywhere;padding:10px;white-space:normal}.data-row.header{color:#8bd3ff;background:#10233a;font-weight:900}.attachment-uploader{display:grid;gap:8px;border:1px dashed #315a7c;border-radius:8px;padding:12px;background:#071521}.attachment-uploader label{display:grid;gap:8px;color:#c5d5e5;font-weight:800}.attachment-uploader small{color:#8bd3ff}pre{overflow:auto;margin:0;border:1px solid #223d57;border-radius:8px;padding:12px;color:#cfe6ff;background:#071521}.toast{position:sticky;top:12px;z-index:3;display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:14px;border-radius:8px;padding:12px 14px;font-weight:800}.toast button{min-height:34px;padding:6px 10px}.skip-link{position:fixed;top:8px;left:8px;z-index:100;padding:10px 14px;border-radius:8px;color:#06101a;background:#eef6ff;font-weight:900;text-decoration:none;transform:translateY(-150%)}.skip-link:focus{transform:translateY(0);outline:3px solid #59b9ff;outline-offset:2px}.toast.success{color:#aef1ca;background:#123221}.toast.error,.state.error{color:#ffc7c7;background:#3b1720}.toast.info{color:#bfe3ff;background:#143454}@media(max-width:1040px){.app-shell{grid-template-columns:1fr}.sidebar{position:static;height:auto}nav,.module-grid,.staff-layout{grid-template-columns:1fr 1fr}nav{display:grid}}@media(max-width:760px){.workspace,.sidebar,.hero-band{padding:18px}.topbar,.ticket-heading{align-items:stretch;flex-direction:column}nav,.module-grid,.staff-layout,.form-grid{grid-template-columns:1fr}.ticket-row{grid-template-columns:1fr}.inline-form input{max-width:none}}.trial-shell{min-height:100vh;display:grid;grid-template-columns:292px minmax(0,1fr);background:radial-gradient(circle at 18% 0%,rgba(72,169,229,.28),transparent 34%),linear-gradient(135deg,#06101a,#0b1b2b 48%,#07111d)}.trial-shell.production-gate,.trial-shell.public-shell{grid-template-columns:1fr}.public-workspace{width:min(1180px,100%);margin:0 auto}.top-nav{grid-template-columns:repeat(auto-fit,minmax(150px,1fr));margin-bottom:18px}.top-nav button,.top-nav a{justify-content:center;min-height:46px}.trial-sidebar{position:sticky;top:0;height:100vh;overflow:auto;padding:20px;border-right:1px solid rgba(139,211,255,.16);background:#050c15db}.trial-sidebar nav{margin-top:14px}.trial-workspace{min-width:0;padding:28px}.trial-header{display:flex;align-items:center;justify-content:space-between;gap:16px;margin-bottom:20px}.trial-banner,.staff-switcher,.status-chip{border:1px solid #315a7c;border-radius:8px;background:#081725;color:#cfe6ff}.trial-banner{padding:12px;margin-bottom:12px;font-size:13px;line-height:1.45}.staff-switcher{display:grid;gap:8px;padding:12px}.staff-switcher span{color:#8fa6bf;font-size:12px;font-weight:800;text-transform:uppercase}.staff-switcher div{display:grid;grid-template-columns:1fr 1fr;gap:8px}.staff-switcher button,.ghost-button{min-height:36px;background:#10233a;border:1px solid #274765}.staff-switcher button.active{background:#2c9cf0}.ghost-button{width:100%;margin-top:14px}.access-grid{display:grid;grid-template-columns:minmax(0,1.4fr) minmax(260px,.8fr);gap:16px}.access-hero,.dashboard-hero{border:1px solid rgba(119,169,209,.18);border-radius:8px;padding:28px;background:linear-gradient(135deg,#2571aca3,#07111de6),#0b1b2b;box-shadow:0 22px 80px #0000003d}.access-hero{grid-row:span 2;min-height:420px;display:grid;align-content:end}.access-hero h2,.dashboard-hero h2{max-width:820px;font-size:clamp(32px,5vw,56px);line-height:1.04}.dashboard-hero{display:flex;align-items:end;justify-content:space-between;gap:16px;margin-bottom:16px}.metric-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px}.metric-grid.compact-grid{grid-template-columns:repeat(3,minmax(0,1fr));margin-bottom:14px}.metric-card{border:1px solid rgba(119,169,209,.18);border-radius:8px;padding:18px;background:#081725}.metric-card span{color:#8fa6bf;font-size:13px;font-weight:800;text-transform:uppercase}.metric-card strong{display:block;margin-top:8px;font-size:34px}.ticket-summary{display:grid;gap:10px}.note-box,.email-list,.article-list,.stack{display:grid;gap:12px}.email-card,.article-card{display:grid;gap:8px;border:1px solid #223d57;border-radius:8px;padding:14px;background:#071521}.email-card span,.email-card small{color:#8fa6bf}.article-card strong{color:#eaf5ff}.catalog-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(240px,1fr));gap:12px;margin-top:14px}.catalog-card{min-height:168px;display:grid;align-content:start;gap:8px;width:100%;border:1px solid #223d57;border-radius:8px;padding:16px;color:#dcecff;background:#071521;text-align:left}.catalog-card:hover,.catalog-card.active{border-color:#59b9ff;background:#0b2034}.catalog-card p{margin:0}.catalog-card small{color:#8bd3ff}.article-card p,.helper-copy{margin-bottom:0}.panel-title.compact{margin-bottom:6px}.module-card{cursor:pointer;transition:transform .16s ease,border-color .16s ease,background .16s ease}.module-card:hover{transform:translateY(-2px);border-color:#3e79a8;background:#0b2034}.note-internal{border-left-color:#ffe0a3!important}.note-customer{border-left-color:#8fe5d0!important}.note-staff{border-left-color:#8bd3ff!important}.status-new,.status-open,.priority-normal{color:#bfe3ff;background:#143454;border-color:#2b6898}.status-waiting_on_customer,.status-waiting_on_technician,.priority-high{color:#ffe0a3;background:#392816;border-color:#79552c}.status-resolved{color:#aef1ca;background:#143222;border-color:#2e7a4d}.priority-urgent{color:#ffc7c7;background:#451a23;border-color:#934052}@media(max-width:1080px){.trial-shell,.access-grid{grid-template-columns:1fr}.trial-sidebar{position:static;height:auto}.metric-grid{grid-template-columns:1fr 1fr}}@media(max-width:700px){.trial-workspace,.trial-sidebar,.access-hero,.dashboard-hero{padding:18px}.trial-header,.dashboard-hero{align-items:stretch;flex-direction:column}.metric-grid{grid-template-columns:1fr}}.selectable-row{cursor:pointer}.selectable-row:hover,.selectable-row:focus-visible{background:color-mix(in srgb,var(--accent, #38bdf8) 12%,transparent);outline:2px solid var(--accent, #38bdf8);outline-offset:-2px}.workspace-columns{display:grid;grid-template-columns:minmax(300px,.75fr) minmax(460px,1.25fr);gap:1rem;align-items:start}.record-command-bar{display:flex;gap:.5rem;flex-wrap:wrap;align-items:center;margin-bottom:1rem}.record-command-bar button{width:auto}.record-summary{display:grid;grid-template-columns:repeat(3,1fr);gap:.75rem;margin-bottom:1rem}.record-summary span{display:flex;flex-direction:column;padding:.8rem;border:1px solid var(--border);border-radius:12px;color:var(--muted)}.record-summary strong{color:var(--text);margin-top:.25rem}.itsm-workspace .data-table{max-height:430px;overflow:auto}@media(max-width:1050px){.workspace-columns,.record-summary{grid-template-columns:1fr}}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.crm-workspace{display:grid;gap:16px}.crm-hero{margin:0}.crm-hero h1{max-width:780px;margin:0 0 10px;font-size:clamp(30px,4vw,46px);line-height:1.05}.crm-hero p:last-child{max-width:760px;margin-bottom:0}.crm-hero-context{min-width:170px;display:flex;align-items:center;justify-content:center;gap:10px;border:1px solid rgba(139,211,255,.34);border-radius:8px;padding:13px 16px;background:#05121fb8;color:#dff1ff;font-weight:900}.crm-hero-context svg{color:#8fe5d0}.crm-tabs{display:flex;grid-template-columns:none;gap:8px;overflow-x:auto;padding:4px;border:1px solid #223d57;border-radius:10px;background:#071521}.crm-tabs a{min-width:150px;flex:1 0 auto;justify-content:center;border-color:transparent}.crm-tabs a.active,.crm-tabs a[aria-current=page]{border-color:#3d79a8;background:#12304d;color:#fff}.crm-command-panel,.crm-directory,.crm-detail{margin-bottom:0}.crm-command-panel{display:grid;gap:16px}.crm-search-form{display:grid;grid-template-columns:minmax(260px,2fr) minmax(180px,.8fr) auto auto;gap:12px;align-items:end}.crm-field{min-width:0;display:grid;gap:7px;color:#c5d5e5;font-size:13px;font-weight:800}.crm-field>span:first-child,.crm-role-fieldset legend{color:#a9bed2}.crm-wide{grid-column:1 / -1}.crm-input-with-icon{position:relative;display:block}.crm-input-with-icon svg{position:absolute;top:50%;left:12px;z-index:1;color:#7f9bb4;transform:translateY(-50%);pointer-events:none}.crm-input-with-icon input{padding-left:40px}.crm-create-panel{border-top:1px solid #203a53;padding-top:14px}.crm-create-panel summary{width:max-content;display:flex;align-items:center;gap:8px;border:1px solid #315a7c;border-radius:8px;padding:10px 14px;background:#10233a;color:#eaf5ff;cursor:pointer;font-weight:900;list-style:none}.crm-create-panel summary::-webkit-details-marker{display:none}.crm-create-panel[open] summary{margin-bottom:16px;border-color:#59b9ff}.crm-create-form{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;border:1px solid #223f5b;border-radius:10px;padding:18px;background:#06131f}.crm-role-fieldset{min-width:0;border:1px solid #274766;border-radius:8px;padding:12px}.crm-role-fieldset>div{display:flex;flex-wrap:wrap;gap:10px 16px}.crm-form-actions{display:flex;justify-content:flex-end}.crm-alert,.crm-error-state{display:grid;gap:7px}.crm-alert strong,.crm-error-state strong{color:#ffd7d7}.crm-error-state button{width:max-content;margin-top:6px}.crm-master-detail{min-width:0;display:grid;grid-template-columns:minmax(420px,.9fr) minmax(520px,1.35fr);gap:16px;align-items:start}.crm-directory,.crm-detail{min-width:0}.crm-detail{position:sticky;top:16px;max-height:calc(100vh - 32px);overflow:auto}.crm-section-heading{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:14px}.crm-section-heading h2,.crm-section-heading h3,.crm-section-heading p{margin-bottom:0}.crm-section-heading.compact{margin-bottom:10px}.crm-section-heading.compact>div{display:flex;align-items:center;gap:9px}.crm-section-heading.compact svg{color:#7cc8ff}.crm-count{flex:0 0 auto;border:1px solid #315a7c;border-radius:999px;padding:5px 9px;background:#0d2033;color:#b9d7ef;font-size:12px;font-weight:900}.crm-table-scroll{min-width:0;overflow:auto;border:1px solid #223d57;border-radius:8px}.crm-table{width:100%;min-width:760px;border-collapse:collapse;color:#dcecff;font-size:13px}.crm-table.compact{min-width:680px}.crm-table th,.crm-table td{padding:11px 12px;border-bottom:1px solid #19334c;text-align:left;vertical-align:top}.crm-table th{position:sticky;top:0;z-index:1;background:#10233a;color:#8bd3ff;font-size:11px;letter-spacing:.04em;text-transform:uppercase}.crm-table tbody tr:last-child td{border-bottom:0}.crm-table td strong,.crm-table td small{display:block}.crm-table td small{margin-top:4px;color:#8fa6bf}.crm-table-row{cursor:pointer;outline:none;transition:background .14s ease,box-shadow .14s ease}.crm-table-row:hover,.crm-table-row.selected{background:#0d2439}.crm-table-row.selected{box-shadow:inset 3px 0 #59b9ff}.crm-table-row:focus-visible{background:#12304d;box-shadow:inset 0 0 0 2px #8bd3ff}.crm-detail-empty,.crm-empty-state,.crm-loading-state{min-height:250px;display:grid;place-content:center;justify-items:center;gap:10px;padding:28px;color:#9eb4c8;text-align:center}.crm-detail-empty svg,.crm-empty-state svg{width:44px;height:44px;color:#7cc8ff}.crm-detail-empty h2,.crm-empty-state h3,.crm-detail-empty p,.crm-empty-state p{margin-bottom:0}.crm-loading-state.detail{min-height:420px}.crm-loading-state span:last-child{max-width:420px}.crm-spinner{width:32px;height:32px;border:3px solid #274766;border-top-color:#59b9ff;border-radius:50%;animation:crm-spin .8s linear infinite}@keyframes crm-spin{to{transform:rotate(360deg)}}.crm-detail-content{display:grid;gap:16px}.crm-record-header{display:grid;grid-template-columns:auto minmax(0,1fr) auto;gap:13px;align-items:start;border-bottom:1px solid #203a53;padding-bottom:16px}.crm-record-header h2,.crm-record-header p{margin-bottom:0}.crm-record-header h2{font-size:clamp(23px,3vw,32px)}.crm-record-icon{width:46px;height:46px;display:grid;place-items:center;border:1px solid #315a7c;border-radius:10px;background:#10233a;color:#8fe5d0}.crm-record-status{display:grid;justify-items:end;gap:7px;color:#8fa6bf;font-size:12px}.crm-lifecycle{display:inline-flex;align-items:center;border:1px solid #3b5872;border-radius:999px;padding:5px 9px;background:#152434;color:#d8e6f3;font-size:11px;font-weight:900;letter-spacing:.03em;text-transform:uppercase;white-space:nowrap}.crm-lifecycle-active{border-color:#2e7a4d;background:#143222;color:#aef1ca}.crm-lifecycle-lead,.crm-lifecycle-prospect,.crm-lifecycle-planned{border-color:#2b6898;background:#143454;color:#bfe3ff}.crm-lifecycle-inactive,.crm-lifecycle-offboarding{border-color:#79552c;background:#392816;color:#ffe0a3}.crm-lifecycle-former,.crm-lifecycle-closed,.crm-lifecycle-merged{border-color:#4b5662;background:#18212a;color:#b7c2ce}.crm-fact-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:9px;margin:0}.crm-fact-grid div{min-width:0;border:1px solid #223d57;border-radius:8px;padding:11px;background:#071521}.crm-fact-grid dt{color:#8fa6bf;font-size:11px;font-weight:900;text-transform:uppercase}.crm-fact-grid dd{margin:5px 0 0;overflow-wrap:anywhere;color:#e5f2ff;font-weight:700}.crm-health{display:grid;grid-template-columns:auto auto minmax(100px,1fr) auto;align-items:center;gap:9px;border:1px solid #223d57;border-radius:8px;padding:11px 13px;background:#071521}.crm-health svg{color:#8fe5d0}.crm-health meter{width:100%;accent-color:#52c996}.crm-tag-section{display:grid;gap:8px}.crm-tag-section>div{display:flex;flex-wrap:wrap;gap:7px}.crm-tag{border:1px solid #315a7c;border-radius:999px;padding:5px 9px;background:#10233a;color:#cfe6ff;font-size:12px;font-weight:800}.crm-tag.warning{border-color:#79552c;background:#392816;color:#ffe0a3}.crm-lifecycle-command{display:grid;grid-template-columns:minmax(220px,1fr) minmax(180px,.7fr);gap:12px;align-items:end;border:1px solid #315a7c;border-radius:10px;padding:15px;background:linear-gradient(135deg,#0c2439,#071521)}.crm-lifecycle-command h3,.crm-lifecycle-command p{margin-bottom:0}.crm-lifecycle-command>button{justify-self:start}.crm-note-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px}.crm-note{min-width:0;border:1px solid #223d57;border-radius:8px;padding:13px;background:#071521}.crm-note>div{display:flex;align-items:center;gap:8px;color:#eaf5ff}.crm-note svg{flex:0 0 auto;color:#7cc8ff}.crm-note h3,.crm-note p{margin-bottom:0}.crm-note p{margin-top:9px;overflow-wrap:anywhere}.crm-related{min-width:0;border-top:1px solid #203a53;padding-top:14px}.crm-related-empty{border:1px dashed #31506b;border-radius:8px;padding:14px;color:#8fa6bf;background:#071521}.crm-workspace :is(a,button,summary,input,select,textarea):focus-visible{outline:3px solid rgba(139,211,255,.82);outline-offset:2px}@media(max-width:1240px){.crm-master-detail{grid-template-columns:minmax(360px,.8fr) minmax(460px,1.2fr)}.crm-search-form{grid-template-columns:minmax(240px,1fr) minmax(170px,.6fr)}}@media(max-width:1040px){.crm-master-detail{grid-template-columns:1fr}.crm-detail{position:static;max-height:none}}@media(max-width:700px){.crm-search-form,.crm-create-form,.crm-lifecycle-command,.crm-fact-grid,.crm-note-grid{grid-template-columns:1fr}.crm-hero-context{min-width:0;justify-content:flex-start}.crm-record-header{grid-template-columns:auto minmax(0,1fr)}.crm-record-status{grid-column:1 / -1;justify-items:start}.crm-health{grid-template-columns:auto 1fr auto}.crm-health label{grid-column:2 / -1}.crm-form-actions,.crm-lifecycle-command>button{justify-content:stretch;justify-self:stretch}.crm-form-actions button{width:100%}}@media(prefers-reduced-motion:reduce){.crm-table-row{transition:none}.crm-spinner{animation-duration:2s}}.catalog-hero{display:flex;align-items:end;justify-content:space-between;gap:24px;padding:30px;border:1px solid rgba(119,169,209,.24);border-radius:12px;background:radial-gradient(circle at 90% 0%,rgba(143,229,208,.16),transparent 42%),linear-gradient(135deg,#22699eb8,#07111df0);box-shadow:0 24px 70px #0000003d}.catalog-hero h1{font-size:clamp(34px,5vw,52px)}.catalog-hero p:not(.eyebrow){max-width:790px;margin:12px 0 0;font-size:17px}.catalog-hero>button{flex:0 0 auto}.catalog-filters{display:grid;grid-template-columns:minmax(260px,1fr) minmax(190px,.35fr);gap:12px}.catalog-filters label,.catalog-request-column label{display:grid;gap:7px;color:#d7e7f5;font-size:13px;font-weight:800}.catalog-filters label small,.catalog-request-column label small{color:#8fa6bf;font-weight:600}.catalog-loading{min-height:160px;display:grid;place-items:center}.catalog-card{position:relative;min-height:218px;border-radius:12px;transition:transform .15s ease,border-color .15s ease,background .15s ease}.catalog-card:hover,.catalog-card:focus-visible{transform:translateY(-2px);outline:3px solid rgba(89,185,255,.2);outline-offset:2px}.catalog-card-meta{display:flex;align-items:center;justify-content:space-between;gap:8px;color:#8fe5d0;font-size:11px;font-weight:900;letter-spacing:.04em;text-transform:uppercase}.catalog-card-meta span{display:inline-flex;align-items:center;gap:5px}.catalog-card>strong{font-size:18px}.catalog-card>small{display:flex;align-items:center;gap:6px;margin-top:auto}.catalog-detail{display:grid;grid-template-columns:minmax(0,1.35fr) minmax(360px,.65fr);gap:16px;align-items:start}.catalog-request-column{position:sticky;top:16px}.catalog-detail-head{display:flex;align-items:start;justify-content:space-between;gap:20px}.catalog-detail-head>div:first-child{max-width:760px}.catalog-policy-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px;margin-top:18px}.catalog-policy-grid.compact{margin-top:12px}.catalog-policy-grid article,.catalog-boundaries>div{padding:14px;border:1px solid #223d57;border-radius:10px;background:#071521}.catalog-policy-grid article>strong,.catalog-boundaries strong{display:block;margin-bottom:8px;color:#eaf5ff}.catalog-policy-grid p{margin-bottom:5px}.catalog-policy-grid ul,.catalog-boundaries ul{margin:0;padding-left:18px;color:#b6c7d8}.catalog-policy-grid li,.catalog-boundaries li{margin:5px 0;line-height:1.45}.catalog-policy-grid small{color:#8bd3ff;line-height:1.45}.catalog-workflow{position:relative;display:grid;gap:0;margin:0;padding:0;list-style:none}.catalog-workflow li{display:grid;grid-template-columns:36px 1fr;gap:12px;min-height:104px}.catalog-workflow li>span{z-index:1;width:32px;height:32px;display:grid;place-items:center;border:1px solid #3e79a8;border-radius:50%;color:#eaf5ff;background:#102d48;font-weight:900}.catalog-workflow li:not(:last-child)>span:after{content:"";display:block;width:1px;height:74px;margin:5px auto 0;background:#315a7c}.catalog-workflow p{margin:5px 0;font-size:14px}.catalog-workflow small{color:#8fe5d0}.catalog-boundaries{display:grid;grid-template-columns:1fr 1fr;gap:10px}.catalog-boundaries strong:not(:first-child){margin-top:18px}.catalog-safety-note{display:flex;align-items:start;gap:9px;color:#cfe6ff}.catalog-safety-note svg{flex:0 0 auto;color:#8fe5d0}.request-disposition{display:grid;grid-template-columns:repeat(3,1fr);gap:8px;margin:16px 0}.request-disposition span{display:grid;gap:4px;padding:10px;border:1px solid #284967;border-radius:8px;color:#8fa6bf;font-size:11px;font-weight:800;text-transform:uppercase}.request-disposition strong{color:#eaf5ff;font-size:13px;text-transform:none}.confirmation{display:grid;gap:9px}.confirmation .button-link,.confirmation button{width:100%}.catalog-track-error{display:flex;align-items:center;justify-content:space-between;gap:12px}.catalog-track-header{display:flex;align-items:start;justify-content:space-between;gap:20px}.catalog-track-header h2{font-size:clamp(24px,4vw,36px)}.catalog-track-summary{margin-top:20px}.catalog-track-progress{display:grid;grid-template-columns:repeat(5,1fr);gap:0;margin:0;padding:0;list-style:none}.catalog-track-progress li{position:relative;display:grid;justify-items:center;gap:10px;padding:0 8px;text-align:center}.catalog-track-progress li:not(:last-child):after{content:"";position:absolute;top:16px;left:calc(50% + 18px);width:calc(100% - 36px);height:2px;background:#284967}.catalog-track-progress li.complete:not(:last-child):after{background:#54c9a8}.catalog-track-progress li>span{z-index:1;width:34px;height:34px;display:grid;place-items:center;border:1px solid #315a7c;border-radius:50%;color:#8fa6bf;background:#071521;font-weight:900}.catalog-track-progress li.complete>span{color:#071521;border-color:#54c9a8;background:#8fe5d0}.catalog-track-progress li.current>span{color:#eef6ff;border-color:#59b9ff;background:#174a70;box-shadow:0 0 0 4px #59b9ff24}.catalog-track-progress p{margin:5px 0 0;font-size:13px}@media(max-width:980px){.catalog-detail{grid-template-columns:1fr}.catalog-request-column{position:static}}@media(max-width:700px){.catalog-hero,.catalog-detail-head{align-items:stretch;flex-direction:column}.catalog-filters,.catalog-policy-grid,.catalog-boundaries,.request-disposition{grid-template-columns:1fr}.catalog-track-header{flex-direction:column}.catalog-track-progress{grid-template-columns:1fr;gap:14px}.catalog-track-progress li{grid-template-columns:34px 1fr;justify-items:start;text-align:left}.catalog-track-progress li:not(:last-child):after{top:36px;left:16px;width:2px;height:calc(100% - 8px)}}@media(prefers-reduced-motion:reduce){.catalog-card{transition:none}.catalog-card:hover{transform:none}}.asset-workspace{--asset-surface: #071521;--asset-surface-raised: #0b1d2c;--asset-border: #24435e;--asset-border-strong: #376b91;--asset-text: #e9f4ff;--asset-muted: #96adc2;--asset-accent: #63c5ff;--asset-success: #8fe5d0;--asset-warning: #ffd38a;--asset-danger: #ffaaaa;min-width:0;display:grid;gap:16px}.asset-workspace__hero{display:flex;align-items:end;justify-content:space-between;gap:28px;overflow:hidden;border:1px solid rgba(99,197,255,.28);border-radius:16px;padding:clamp(24px,4vw,38px);background:radial-gradient(circle at 92% 8%,rgba(143,229,208,.2),transparent 32%),radial-gradient(circle at 4% 110%,rgba(99,197,255,.18),transparent 38%),linear-gradient(145deg,#102e48,#06121d 72%);box-shadow:0 25px 70px #00000047}.asset-workspace__hero>div{max-width:900px}.asset-workspace__hero h2{margin:4px 0 12px;max-width:880px;font-size:clamp(28px,4.4vw,48px);line-height:1.04}.asset-workspace__hero p:last-child{max-width:820px;margin:0;color:#bed1e1;font-size:16px;line-height:1.55}.asset-eyebrow{margin:0;color:var(--asset-success);font-size:12px;font-weight:900;letter-spacing:.12em;text-transform:uppercase}.asset-button{width:auto;min-height:42px;display:inline-flex;align-items:center;justify-content:center;gap:8px;border:1px solid #4aa8de;border-radius:9px;padding:9px 14px;background:linear-gradient(180deg,#2477aa,#15537c);color:#fff;font-weight:900;cursor:pointer}.asset-button svg{width:17px;height:17px}.asset-button:hover:not(:disabled){border-color:#8bdcff;background:linear-gradient(180deg,#2e8bc2,#1a628f)}.asset-button:disabled{cursor:wait;opacity:.55}.asset-button--secondary{border-color:#385e7c;background:#10263a;color:#ddecf8}.asset-button--secondary:hover:not(:disabled){background:#16334d}.asset-button--ghost{border-color:transparent;background:transparent;color:#b7ccdd}.asset-metrics{display:grid;grid-template-columns:repeat(5,minmax(130px,1fr));gap:10px}.asset-metric{min-width:0;display:grid;gap:6px;border:1px solid var(--asset-border);border-radius:12px;padding:14px 16px;background:linear-gradient(180deg,#10263af5,#071521f5)}.asset-metric span{color:var(--asset-muted);font-size:11px;font-weight:900;letter-spacing:.05em;text-transform:uppercase}.asset-metric strong{color:var(--asset-text);font-size:25px}.asset-metric--success{border-bottom-color:#409a7e}.asset-metric--info{border-bottom-color:#4aa8de}.asset-metric--warning{border-bottom-color:#c29142}.asset-metric--danger{border-bottom-color:#b85b66}.asset-workspace__tabs{display:flex;gap:7px;overflow-x:auto;border:1px solid var(--asset-border);border-radius:12px;padding:6px;background:#06131f;scrollbar-width:thin}.asset-workspace__tabs button{width:auto;min-width:max-content;flex:1 0 auto;display:inline-flex;align-items:center;justify-content:center;gap:8px;border:1px solid transparent;border-radius:8px;padding:10px 13px;background:transparent;color:#aabfd2}.asset-workspace__tabs button svg{width:18px;height:18px}.asset-workspace__tabs button b{min-width:23px;border-radius:999px;padding:2px 6px;background:#142d43;color:#b9dbf4;font-size:11px}.asset-workspace__tabs button:hover{background:#0d2234;color:#eaf6ff}.asset-workspace__tabs button.is-active{border-color:#3978a4;background:linear-gradient(180deg,#173d5b,#102a40);color:#fff;box-shadow:inset 0 -2px #63c5ff}.asset-layout{min-width:0;display:grid;grid-template-columns:minmax(500px,.95fr) minmax(520px,1.05fr);gap:16px;align-items:start}.asset-layout--balanced{grid-template-columns:repeat(2,minmax(0,1fr))}.asset-layout--three{grid-template-columns:repeat(3,minmax(0,1fr))}.asset-stack{min-width:0;display:grid;gap:16px}.asset-panel{min-width:0;overflow:hidden;border:1px solid var(--asset-border);border-radius:13px;background:linear-gradient(180deg,#0b1d2cfa,#06131ffa);box-shadow:0 12px 34px #0000002e}.asset-panel--detail{position:sticky;top:16px;max-height:calc(100vh - 32px);overflow:auto}.asset-panel__header{display:flex;align-items:center;justify-content:space-between;gap:14px;border-bottom:1px solid #1f3a51;padding:15px 17px;background:#112a3fd1}.asset-panel__title{min-width:0;display:flex;align-items:center;gap:10px}.asset-panel__title svg{flex:0 0 auto;width:20px;height:20px;color:var(--asset-accent)}.asset-panel__title h3{margin:0;overflow:hidden;color:var(--asset-text);font-size:16px;text-overflow:ellipsis;white-space:nowrap}.asset-panel__actions{display:flex;align-items:center;gap:8px}.asset-panel__body{min-width:0;display:grid;gap:14px;padding:16px}.asset-toolbar{display:grid;grid-template-columns:minmax(230px,1fr) minmax(170px,.35fr) auto;gap:10px}.asset-toolbar label{position:relative;display:block}.asset-toolbar label svg{position:absolute;top:50%;left:12px;width:17px;color:#7897b1;transform:translateY(-50%);pointer-events:none}.asset-toolbar label input{padding-left:39px}.asset-workspace input,.asset-workspace select,.asset-workspace textarea{width:100%;min-height:42px;border:1px solid #34556f;border-radius:8px;padding:9px 11px;background:#06131f;color:#e8f4ff}.asset-workspace textarea{min-height:76px;resize:vertical}.asset-workspace input::placeholder,.asset-workspace textarea::placeholder{color:#728da4}.asset-form{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:11px}.asset-form--create{border:1px solid #2b5372;border-radius:11px;padding:15px;background:#081a29}.asset-field{min-width:0;display:grid;align-content:start;gap:6px;color:#b8cddd;font-size:12px;font-weight:900}.asset-field>span{letter-spacing:.02em}.asset-field small{color:#829bb1;font-weight:600}.asset-field--wide{grid-column:1 / -1}.asset-form__actions{grid-column:1 / -1;display:flex;justify-content:flex-end;gap:8px}.asset-check{display:inline-flex;align-items:center;gap:8px;color:#c5d8e8;font-size:13px;font-weight:800}.asset-check input{width:18px;min-height:18px}.asset-inline-form{display:flex;align-items:center;gap:7px}.asset-inline-form input{width:120px}.asset-import-actions{display:grid;grid-template-columns:minmax(160px,.6fr) minmax(230px,1fr) auto;gap:9px}.asset-table-wrap{min-width:0;overflow:auto;border:1px solid #203c54;border-radius:9px}.asset-table{width:100%;min-width:680px;border-collapse:collapse;color:#dbeaf7;font-size:12px}.asset-table th,.asset-table td{padding:10px 11px;border-bottom:1px solid #193248;text-align:left;vertical-align:middle}.asset-table th{position:sticky;top:0;z-index:1;background:#10273b;color:#8dcfff;font-size:10px;letter-spacing:.06em;text-transform:uppercase}.asset-table tbody tr:last-child td{border-bottom:0}.asset-table tbody tr:hover{background:#0d263a}.asset-table tbody tr.is-selected{background:#12314a;box-shadow:inset 3px 0 #63c5ff}.asset-table__action{width:44px;padding:4px!important;text-align:right!important}.asset-primary-cell{display:grid;gap:3px}.asset-primary-cell strong{color:#f1f8ff;font-size:13px}.asset-primary-cell small{color:#8ca6bb}.asset-icon-button{width:36px;min-height:36px;display:grid;place-items:center;border:1px solid transparent;border-radius:7px;padding:0;background:transparent;color:#8dcfff}.asset-icon-button:hover{border-color:#3c6f95;background:#163651}.asset-icon-button svg{width:17px}.asset-empty{min-height:180px;display:grid;place-content:center;justify-items:center;gap:8px;padding:24px;color:var(--asset-muted);text-align:center}.asset-empty svg{width:38px;height:38px;color:#5daedc}.asset-empty strong{color:#dceeff;font-size:17px}.asset-empty p{max-width:440px;margin:0}.asset-state{display:flex;align-items:center;gap:10px;border:1px solid #31516b;border-radius:9px;padding:11px 14px;background:#0b2031;color:#c8dbea}.asset-state--error{border-color:#793e4b;background:#351820;color:#ffd2d2}.asset-state--error button{width:auto;margin-left:auto;border-color:#8f4f5d;background:transparent}.asset-state svg{flex:0 0 auto;width:18px}.asset-spin{animation:asset-spin .9s linear infinite}@keyframes asset-spin{to{transform:rotate(360deg)}}.asset-detail{display:grid;gap:14px}.asset-detail__summary{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:8px}.asset-detail__summary>div,.asset-record-grid>div{min-width:0;display:grid;gap:5px;border:1px solid #26465f;border-radius:9px;padding:11px;background:#071725}.asset-detail__summary span,.asset-record-grid span{color:#839db3;font-size:10px;font-weight:900;letter-spacing:.05em;text-transform:uppercase}.asset-detail__summary strong,.asset-record-grid strong{overflow-wrap:anywhere;color:#e8f4ff}.asset-record-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:8px}.asset-mono{font-family:ui-monospace,SFMono-Regular,Consolas,monospace;font-size:11px}.asset-detail details{border:1px solid #26465f;border-radius:9px;background:#071725}.asset-detail summary{display:flex;align-items:center;gap:9px;padding:12px 14px;color:#dcedfa;cursor:pointer;font-weight:900}.asset-detail summary svg{width:18px;color:var(--asset-accent)}.asset-detail details[open] summary{border-bottom:1px solid #203c54;background:#0d2437}.asset-detail details>:not(summary){margin:13px}.asset-detail__forms{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:13px}.asset-helper{margin:0;color:#a4bbce;line-height:1.55}.asset-callout{display:flex;align-items:center;gap:10px;border:1px solid #34785f;border-radius:9px;padding:11px;background:#103327;color:#bff4dc}.asset-callout span{display:grid;gap:2px}.asset-callout svg{width:19px}.asset-alert-action{display:flex;align-items:center;justify-content:space-between;gap:12px;border:1px solid #26465f;border-radius:9px;padding:10px 12px;background:#071725}.asset-alert-action>span{display:grid;gap:3px}.asset-alert-action small{color:#8da7bc}.asset-workspace hr{width:100%;border:0;border-top:1px solid #24435e;margin:6px 0}.asset-pill{display:inline-flex;align-items:center;width:max-content;border:1px solid #3b607d;border-radius:999px;padding:4px 8px;background:#122b40;color:#cbe4f6;font-size:10px;font-weight:900;letter-spacing:.03em;text-transform:uppercase}.asset-pill--deployed,.asset-pill--recovered,.asset-pill--compliant{border-color:#34785f;background:#103327;color:#bff4dc}.asset-pill--ordered,.asset-pill--received,.asset-pill--stock,.asset-pill--warning{border-color:#80602e;background:#382a16;color:#ffdea7}.asset-pill--repair,.asset-pill--error,.asset-pill--critical,.asset-pill--lost{border-color:#864450;background:#3a1820;color:#ffc4c9}.asset-pill--retired,.asset-pill--disposed{border-color:#4c5e6e;background:#1b2630;color:#bdc9d4}.asset-sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.asset-workspace :is(button,input,select,textarea,summary):focus-visible{outline:3px solid rgba(99,197,255,.85);outline-offset:2px}@media(max-width:1260px){.asset-metrics{grid-template-columns:repeat(3,minmax(130px,1fr))}.asset-layout{grid-template-columns:minmax(420px,.85fr) minmax(460px,1.15fr)}.asset-layout--three{grid-template-columns:1fr 1fr}.asset-layout--three>:last-child{grid-column:1 / -1}.asset-detail__summary{grid-template-columns:repeat(2,minmax(0,1fr))}}@media(max-width:1040px){.asset-layout,.asset-layout--balanced,.asset-layout--three{grid-template-columns:1fr}.asset-layout--three>:last-child{grid-column:auto}.asset-panel--detail{position:static;max-height:none}.asset-detail__forms{grid-template-columns:1fr}}@media(max-width:760px){.asset-workspace__hero{align-items:stretch;flex-direction:column}.asset-workspace__hero .asset-button{width:100%}.asset-metrics,.asset-detail__summary,.asset-record-grid,.asset-form,.asset-toolbar,.asset-import-actions{grid-template-columns:1fr}.asset-panel__header{align-items:stretch;flex-direction:column}.asset-panel__actions,.asset-panel__actions .asset-button,.asset-inline-form,.asset-inline-form input{width:100%}.asset-table{min-width:0}.asset-table thead{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0,0,0,0)}.asset-table tbody,.asset-table tr,.asset-table td{display:block;width:100%}.asset-table tr{border-bottom:1px solid #31516b;padding:8px}.asset-table td{display:grid;grid-template-columns:minmax(92px,.42fr) minmax(0,1fr);gap:10px;border:0;padding:7px}.asset-table td:before{content:attr(data-label);color:#7f9cb4;font-size:10px;font-weight:900;letter-spacing:.04em;text-transform:uppercase}.asset-table__action{width:100%;display:flex!important;justify-content:flex-end}.asset-table__action:before{content:none!important}.asset-form__actions{flex-direction:column}.asset-form__actions .asset-button{width:100%}}@media(prefers-reduced-motion:reduce){.asset-spin{animation-duration:2.5s}.asset-workspace *{scroll-behavior:auto!important;transition-duration:.01ms!important}}.customer-ticket-workspace{display:grid;gap:16px}.customer-ticket-hero{display:flex;align-items:end;justify-content:space-between;gap:24px;border:1px solid rgba(119,169,209,.22);border-radius:12px;padding:28px;background:radial-gradient(circle at 88% 0%,rgba(143,229,208,.17),transparent 38%),linear-gradient(135deg,#2571acb8,#07111df0);box-shadow:0 24px 72px #0000003d}.customer-ticket-hero h1{margin:0;font-size:clamp(32px,5vw,52px)}.customer-ticket-hero p:not(.eyebrow){max-width:780px;margin:12px 0 0;font-size:17px}.customer-ticket-hero .eyebrow{gap:7px}.customer-ticket-hero>a{flex:0 0 auto}.customer-ticket-metrics{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px}.customer-ticket-metric{border:1px solid #223d57;border-radius:10px;padding:16px;background:#081725}.customer-ticket-metric span{display:block;color:#8fa6bf;font-size:11px;font-weight:900;letter-spacing:.04em;text-transform:uppercase}.customer-ticket-metric strong{display:block;margin-top:7px;font-size:30px}.customer-ticket-metric.warning{border-color:#79552c;background:#2d2116}.customer-ticket-metric.success{border-color:#2e6b4a;background:#10291d}.customer-ticket-master-detail{min-width:0;display:grid;grid-template-columns:minmax(360px,.78fr) minmax(540px,1.22fr);gap:16px;align-items:start}.customer-ticket-master,.customer-ticket-detail{min-width:0;margin-bottom:0}.customer-ticket-master{position:sticky;top:16px;max-height:calc(100vh - 32px);overflow:auto}.customer-ticket-section-heading{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:14px}.customer-ticket-section-heading h2,.customer-ticket-section-heading h3,.customer-ticket-section-heading p{margin-bottom:0}.customer-ticket-section-heading>span,.customer-ticket-section-heading.compact>span{flex:0 0 auto;border:1px solid #315a7c;border-radius:999px;padding:5px 9px;background:#0d2033;color:#b9d7ef;font-size:11px;font-weight:900}.customer-ticket-section-heading.compact{margin-bottom:10px}.customer-ticket-section-heading.compact>div{display:flex;align-items:center;gap:8px}.customer-ticket-section-heading.compact svg{color:#7cc8ff}.customer-ticket-filters{display:grid;grid-template-columns:minmax(180px,1fr) minmax(140px,.55fr) auto;gap:9px;align-items:end;margin-bottom:13px}.customer-ticket-filters label,.customer-ticket-secure-access label,.customer-ticket-secure-fallback label,.customer-ticket-reply label,.customer-ticket-upload label{display:grid;gap:7px;color:#c9d9e7;font-size:12px;font-weight:800}.customer-ticket-search-control{position:relative;display:block}.customer-ticket-search-control svg{position:absolute;top:50%;left:11px;color:#7f9bb4;transform:translateY(-50%);pointer-events:none}.customer-ticket-search-control input{padding-left:37px}.customer-ticket-filters>button{width:44px;padding-inline:0}.customer-ticket-list{display:grid;gap:8px}.customer-ticket-row{width:100%;display:grid;gap:9px;border:1px solid #203d57;border-radius:10px;padding:13px;background:#071521;color:#dcecff;text-align:left;transition:border-color .14s ease,background .14s ease,transform .14s ease}.customer-ticket-row:hover{border-color:#3e79a8;background:#0b2034;transform:translateY(-1px)}.customer-ticket-row.selected,.customer-ticket-row[aria-pressed=true]{border-color:#59b9ff;background:#102c47;box-shadow:inset 3px 0 #8bd3ff}.customer-ticket-row-top,.customer-ticket-row-meta{display:flex;align-items:center;justify-content:space-between;gap:9px}.customer-ticket-row-top strong{color:#8bd3ff;font-size:12px;letter-spacing:.025em}.customer-ticket-row-subject{overflow-wrap:anywhere;color:#eef7ff;font-weight:800;line-height:1.35}.customer-ticket-row-meta time{color:#8fa6bf;font-size:11px}.customer-ticket-badge{display:inline-flex;align-items:center;width:max-content;border:1px solid #3b5872;border-radius:999px;padding:4px 8px;background:#152434;color:#d8e6f3;font-size:10px;font-weight:900;letter-spacing:.03em;text-transform:uppercase;white-space:nowrap}.customer-ticket-badge.status-new,.customer-ticket-badge.status-open,.customer-ticket-badge.status-in_progress,.customer-ticket-badge.status-waiting_on_technician{border-color:#2b6898;background:#143454;color:#bfe3ff}.customer-ticket-badge.status-waiting_on_customer,.customer-ticket-badge.status-pending_customer,.customer-ticket-badge.priority-high{border-color:#79552c;background:#392816;color:#ffe0a3}.customer-ticket-badge.status-resolved,.customer-ticket-badge.status-closed,.customer-ticket-badge.status-complete,.customer-ticket-badge.status-fulfilled,.customer-ticket-badge.priority-low{border-color:#2e7a4d;background:#143222;color:#aef1ca}.customer-ticket-badge.priority-urgent{border-color:#934052;background:#451a23;color:#ffc7c7}.customer-ticket-record-header{display:grid;grid-template-columns:auto minmax(0,1fr) auto;gap:14px;align-items:start;border-bottom:1px solid #203a53;padding-bottom:16px}.customer-ticket-record-header h2,.customer-ticket-record-header p{margin-bottom:0}.customer-ticket-record-header h2{font-size:clamp(23px,3vw,32px);overflow-wrap:anywhere}.customer-ticket-record-icon{width:46px;height:46px;display:grid;place-items:center;border:1px solid #315a7c;border-radius:10px;background:#10233a;color:#8fe5d0}.customer-ticket-record-badges{display:flex;justify-content:flex-end;flex-wrap:wrap;gap:7px}.customer-ticket-facts{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:9px;margin:14px 0 0}.customer-ticket-facts>div,.customer-ticket-commitments dl>div{min-width:0;border:1px solid #223d57;border-radius:8px;padding:11px;background:#071521}.customer-ticket-facts dt,.customer-ticket-commitments dt{color:#8fa6bf;font-size:10px;font-weight:900;letter-spacing:.035em;text-transform:uppercase}.customer-ticket-facts dd,.customer-ticket-commitments dd{margin:5px 0 0;overflow-wrap:anywhere;color:#e9f5ff;font-weight:800}.customer-ticket-description,.customer-ticket-commitments,.customer-ticket-activity,.customer-ticket-reply,.customer-ticket-attachments,.customer-ticket-secure-fallback{border-top:1px solid #203a53;margin-top:16px;padding-top:16px}.customer-ticket-description h3,.customer-ticket-description p{margin-bottom:0}.customer-ticket-description p{margin-top:8px;white-space:pre-wrap}.customer-ticket-commitments>div,.customer-ticket-reply>div{display:flex;align-items:center;gap:8px;margin-bottom:11px}.customer-ticket-commitments>div svg,.customer-ticket-reply>div svg{color:#8fe5d0}.customer-ticket-commitments h3,.customer-ticket-reply h3{margin-bottom:0}.customer-ticket-commitments dl{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:9px;margin:0}.customer-ticket-activity ol{display:grid;gap:0;margin:0;padding:0;list-style:none}.customer-ticket-activity li{position:relative;display:grid;grid-template-columns:18px minmax(0,1fr);gap:10px;padding-bottom:14px}.customer-ticket-activity li:not(:last-child):before{content:"";position:absolute;top:12px;bottom:-2px;left:5px;width:2px;background:#294963}.customer-ticket-timeline-marker{z-index:1;width:12px;height:12px;margin-top:7px;border:2px solid #59b9ff;border-radius:50%;background:#071521}.customer-ticket-timeline-message .customer-ticket-timeline-marker{border-color:#8fe5d0}.customer-ticket-activity article{min-width:0;border:1px solid #223d57;border-radius:9px;padding:12px;background:#071521}.customer-ticket-activity article header{display:flex;align-items:start;justify-content:space-between;gap:12px}.customer-ticket-activity article time,.customer-ticket-activity article small{color:#8fa6bf;font-size:11px}.customer-ticket-activity article p{margin:8px 0;white-space:pre-wrap}.customer-ticket-reply form,.customer-ticket-upload,.customer-ticket-secure-fallback form{display:grid;gap:10px}.customer-ticket-composer-footer{display:flex;align-items:center;justify-content:space-between;gap:12px}.customer-ticket-composer-footer small,.customer-ticket-upload p,.customer-ticket-secure-fallback p{color:#8fa6bf;font-size:12px}.customer-ticket-attachment-list{display:grid;gap:8px;margin:0 0 12px;padding:0;list-style:none}.customer-ticket-attachment-list li{display:grid;grid-template-columns:auto minmax(0,1fr) auto;gap:10px;align-items:center;border:1px solid #223d57;border-radius:8px;padding:10px;background:#071521}.customer-ticket-attachment-list li>svg{color:#7cc8ff}.customer-ticket-attachment-list span,.customer-ticket-attachment-list strong,.customer-ticket-attachment-list small{min-width:0;display:block}.customer-ticket-attachment-list strong{overflow-wrap:anywhere}.customer-ticket-attachment-list small{margin-top:3px;color:#8fa6bf}.customer-ticket-attachment-list a{min-height:36px;padding:7px 10px}.customer-ticket-recent-uploads{display:flex;align-items:start;gap:8px;margin-bottom:11px;border:1px solid #2e7a4d;border-radius:8px;padding:10px;background:#143222;color:#aef1ca}.customer-ticket-upload{border:1px dashed #315a7c;border-radius:9px;padding:13px;background:#071521}.customer-ticket-upload label>span{display:flex;align-items:center;gap:7px}.customer-ticket-upload label>span svg{color:#8fe5d0}.customer-ticket-upload p{margin:0;line-height:1.5}.customer-ticket-upload button{justify-self:start}.customer-ticket-section-empty{border:1px dashed #31506b;border-radius:8px;padding:13px;background:#071521;color:#8fa6bf}.customer-ticket-secure-access{display:grid;grid-template-columns:auto minmax(0,1fr);gap:13px;margin-top:16px;border:1px solid #79552c;border-radius:10px;padding:15px;background:#2d2116}.customer-ticket-secure-access>svg{color:#ffe0a3}.customer-ticket-secure-access h3,.customer-ticket-secure-access p{margin-bottom:0}.customer-ticket-secure-access p{margin-top:8px}.customer-ticket-secure-access form{display:grid;gap:10px;margin-top:12px}.customer-ticket-secure-access form>div{display:flex;flex-wrap:wrap;gap:8px}.customer-ticket-secure-fallback summary{color:#8bd3ff;cursor:pointer;font-weight:800}.customer-ticket-secure-fallback[open] summary{margin-bottom:8px}.customer-ticket-loading,.customer-ticket-empty{min-height:230px;display:grid;place-content:center;justify-items:center;gap:10px;padding:24px;text-align:center}.customer-ticket-loading.detail,.customer-ticket-empty.detail{min-height:420px}.customer-ticket-loading>span{width:32px;height:32px;border:3px solid #274766;border-top-color:#59b9ff;border-radius:50%;animation:customer-ticket-spin .8s linear infinite}.customer-ticket-empty>svg{width:44px;height:44px;color:#7cc8ff}.customer-ticket-empty h2,.customer-ticket-empty h3,.customer-ticket-empty p{margin-bottom:0}.customer-ticket-error{display:grid;grid-template-columns:auto minmax(0,1fr) auto;gap:9px;align-items:center}@keyframes customer-ticket-spin{to{transform:rotate(360deg)}}.customer-ticket-workspace :is(a,button,summary,input,select,textarea):focus-visible{outline:3px solid rgba(139,211,255,.88);outline-offset:2px}@media(max-width:1180px){.customer-ticket-master-detail{grid-template-columns:minmax(330px,.7fr) minmax(460px,1.3fr)}.customer-ticket-facts{grid-template-columns:repeat(2,minmax(0,1fr))}}@media(max-width:980px){.customer-ticket-master-detail{grid-template-columns:1fr}.customer-ticket-master{position:static;max-height:none}}@media(max-width:700px){.customer-ticket-hero{align-items:stretch;flex-direction:column}.customer-ticket-hero>a{width:100%}.customer-ticket-metrics,.customer-ticket-facts,.customer-ticket-filters{grid-template-columns:1fr}.customer-ticket-filters>button{width:100%}.customer-ticket-record-header{grid-template-columns:auto minmax(0,1fr)}.customer-ticket-record-badges{grid-column:1 / -1;justify-content:flex-start}.customer-ticket-activity article header,.customer-ticket-composer-footer,.customer-ticket-secure-access form>div{align-items:stretch;flex-direction:column}.customer-ticket-composer-footer button,.customer-ticket-secure-access form button,.customer-ticket-upload button{width:100%}.customer-ticket-attachment-list li{grid-template-columns:auto minmax(0,1fr)}.customer-ticket-attachment-list a{grid-column:1 / -1;width:100%}.customer-ticket-error{grid-template-columns:auto 1fr}.customer-ticket-error button{grid-column:1 / -1;width:100%}}@media(prefers-reduced-motion:reduce){.customer-ticket-row{transition:none}.customer-ticket-row:hover{transform:none}.customer-ticket-loading>span{animation-duration:2.5s}}.enterprise-staff-workspace{padding-top:0}.enterprise-command-bar{position:sticky;top:0;z-index:50;min-height:76px;display:grid;grid-template-columns:minmax(190px,.55fr) minmax(360px,1.5fr) auto;align-items:center;gap:20px;margin:0 -28px 24px;padding:12px 28px;border-bottom:1px solid rgba(128,185,226,.18);background:#07111cf2;box-shadow:0 12px 38px #00000047;-webkit-backdrop-filter:blur(18px);backdrop-filter:blur(18px)}.enterprise-command-context{display:grid;gap:2px}.enterprise-command-context span{color:#72c8ff;font-size:11px;font-weight:900;letter-spacing:.09em;text-transform:uppercase}.enterprise-command-context strong{color:#edf7ff;font-size:15px}.enterprise-search-wrapper{position:relative;min-width:0}.enterprise-global-search{display:grid;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:10px;min-height:46px;padding:5px 6px 5px 14px;border:1px solid #2b506d;border-radius:10px;background:#0a1b2a}.enterprise-global-search:focus-within{border-color:#5abaff;box-shadow:0 0 0 3px #5abaff24}.enterprise-global-search svg{color:#78c5f4}.enterprise-global-search input{min-width:0;border:0;padding:0;background:transparent;box-shadow:none}.enterprise-global-search input:focus{outline:none;box-shadow:none}.enterprise-global-search button{min-height:34px;padding:7px 14px}.enterprise-search-results{position:absolute;top:calc(100% + 8px);right:0;left:0;z-index:80;max-height:min(520px,70vh);overflow:auto;border:1px solid #315b7b;border-radius:12px;padding:10px;background:#081522;box-shadow:0 26px 76px #0000008c}.enterprise-search-results-heading{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:3px 5px 10px}.enterprise-search-close{width:32px;min-height:32px;padding:0;border-radius:8px;font-size:21px;line-height:1}.enterprise-search-result-list{display:grid;gap:6px}.enterprise-search-result{display:grid;grid-template-columns:84px minmax(0,1fr);align-items:center;gap:12px;border:1px solid transparent;border-radius:9px;padding:11px;color:#eaf6ff;background:#0b1c2b}.enterprise-search-result:hover,.enterprise-search-result:focus-visible{border-color:#4c9bd0;background:#10283c}.enterprise-search-result-type{border:1px solid #315e80;border-radius:999px;padding:4px 7px;color:#95d7ff;font-size:10px;font-weight:900;letter-spacing:.06em;text-align:center;text-transform:uppercase}.enterprise-search-result-text{min-width:0;display:grid;gap:3px}.enterprise-search-result-text strong,.enterprise-search-result-text small{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.enterprise-search-result-text small{color:#94aabe}.enterprise-search-empty{padding:24px 12px;color:#9fb3c7;text-align:center}.enterprise-command-actions{display:flex;align-items:center;justify-content:flex-end;gap:8px}.enterprise-command-icon{width:42px;height:42px;display:inline-flex;align-items:center;justify-content:center;border:1px solid #294a66;border-radius:9px;color:#dcefff;background:#0c1e2e}.enterprise-command-icon:hover{border-color:#55b5ef;background:#123047}.enterprise-create-menu{position:relative}.enterprise-create-menu summary{min-height:42px;display:inline-flex;align-items:center;gap:8px;border:1px solid #429bd5;border-radius:9px;padding:9px 14px;color:#fff;background:linear-gradient(135deg,#1576b8,#249be0);cursor:pointer;font-weight:900;list-style:none}.enterprise-create-menu summary::-webkit-details-marker{display:none}.enterprise-create-panel{position:absolute;top:calc(100% + 9px);right:0;z-index:85;width:min(360px,calc(100vw - 32px));display:grid;gap:5px;border:1px solid #315c7b;border-radius:12px;padding:10px;background:#081522;box-shadow:0 26px 76px #0000008c}.enterprise-create-panel a{display:grid;grid-template-columns:auto minmax(0,1fr);align-items:center;gap:11px;border:1px solid transparent;border-radius:9px;padding:10px;color:#e8f5ff;background:#0b1c2b}.enterprise-create-panel a:hover{border-color:#4288b7;background:#10283c}.enterprise-create-panel a span{display:grid;gap:2px}.enterprise-create-panel small{color:#91a9bc}.enterprise-create-heading{padding:8px 8px 4px;color:#68c5ff;font-size:10px;font-weight:900;letter-spacing:.11em;text-transform:uppercase}@media(max-width:1180px){.enterprise-command-bar{grid-template-columns:minmax(0,1fr) auto}.enterprise-command-context{display:none}}@media(max-width:900px){.enterprise-command-bar{position:static;grid-template-columns:1fr;margin:0 -28px 20px}.enterprise-command-actions{justify-content:flex-start}.enterprise-create-menu{flex:1}.enterprise-create-menu summary{justify-content:center;width:100%}.enterprise-create-panel{right:auto;left:0}}@media(max-width:600px){.enterprise-global-search{grid-template-columns:auto minmax(0,1fr)}.enterprise-global-search button{grid-column:1 / -1}.enterprise-search-result{grid-template-columns:1fr}.enterprise-search-result-type{width:fit-content}}.enterprise-staff-shell{grid-template-columns:276px minmax(0,1fr)}.enterprise-sidebar{width:276px;padding:17px 14px;background:linear-gradient(180deg,#091927fc,#050d16fc)}.enterprise-sidebar-brand{display:grid;gap:10px;padding:4px 7px 15px;border-bottom:1px solid rgba(137,196,235,.14)}.enterprise-environment-badge{width:fit-content;border:1px solid #397859;border-radius:999px;padding:3px 8px;color:#a9e7c3;background:#286f482e;font-size:10px;font-weight:900;letter-spacing:.06em;text-transform:uppercase}.enterprise-new-incident{min-height:44px;display:flex;align-items:center;justify-content:center;gap:8px;margin:15px 4px 11px;border:1px solid #419bd4;border-radius:9px;color:#fff;background:linear-gradient(135deg,#146fae,#259cde);box-shadow:0 10px 28px #146fae38;font-weight:900}.enterprise-new-incident:hover{border-color:#72ccff;background:linear-gradient(135deg,#1984ca,#2aa8ed)}.enterprise-sidebar-navigation{display:grid;gap:4px;margin-top:0!important}.enterprise-nav-group{display:grid;gap:3px;padding:8px 0;border-bottom:1px solid rgba(135,189,225,.09)}.enterprise-nav-heading{padding:5px 10px;color:#6f8da5;font-size:10px;font-weight:900;letter-spacing:.11em;text-transform:uppercase}.enterprise-sidebar .enterprise-nav-group a,.enterprise-sidebar .enterprise-nav-group button{min-height:38px;display:flex;align-items:center;justify-content:flex-start;gap:10px;width:100%;border:1px solid transparent;border-radius:8px;padding:8px 10px;color:#b9ccdc;background:transparent;text-align:left}.enterprise-sidebar .enterprise-nav-group a:hover,.enterprise-sidebar .enterprise-nav-group button:hover{border-color:#5ea8d842;color:#eef8ff;background:#306b9429}.enterprise-sidebar .enterprise-nav-group a.active{border-color:#54b4ef7a;color:#fff;background:linear-gradient(90deg,#208bcc57,#194c702e);box-shadow:inset 3px 0 #59c0ff}.enterprise-nav-session{border-bottom:0}.itsm-create-focused>section:first-child,.itsm-create-focused>.panel:first-child{border-color:#54bbf7b8;box-shadow:0 0 0 3px #54bbf71a,0 22px 70px #0000004d}@media(max-width:980px){.enterprise-staff-shell{grid-template-columns:1fr}.enterprise-sidebar{position:static;width:auto;height:auto;max-height:none}.enterprise-sidebar-navigation{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px}.enterprise-nav-group{align-content:start;border:1px solid rgba(135,189,225,.12);border-radius:9px;padding:8px}}@media(max-width:620px){.enterprise-sidebar-navigation{grid-template-columns:1fr}}.staff-operations-workspace{--operations-surface: #081a29;--operations-surface-raised: #0c2234;--operations-border: #264761;--operations-text: #edf7ff;--operations-muted: #96adc2;display:grid;gap:18px;min-width:0;padding-bottom:28px}.operations-hero{display:flex;align-items:end;justify-content:space-between;gap:24px;border:1px solid rgba(94,181,236,.26);border-radius:11px;padding:clamp(20px,3vw,30px);background:radial-gradient(circle at 100% 0%,rgba(47,159,218,.2),transparent 38%),linear-gradient(145deg,#0c2538fa,#05121efc);box-shadow:0 22px 70px #0000003d}.operations-hero h1{margin:4px 0 8px;color:#f3faff;font-size:clamp(28px,4vw,44px);line-height:1.05}.operations-hero p{max-width:780px;margin:0}.operations-hero .eyebrow{display:flex;align-items:center;gap:7px;color:#76cdfd}.operations-as-of{display:flex;flex-wrap:wrap;gap:8px 16px;margin-top:15px;color:#9db5c8;font-size:12px;font-weight:800}.operations-as-of span+span:before{content:"·";margin-right:16px;color:#4e7898}.operations-hero__actions{min-width:min(100%,310px);display:flex;align-items:end;justify-content:flex-end;gap:10px}.operations-hero__actions label{flex:1;display:grid;gap:6px;color:#a9c0d2;font-size:12px;font-weight:900}.operations-hero__actions select,.operations-hero__actions button{min-height:44px}.operations-hero__actions button{width:auto;display:inline-flex;align-items:center;justify-content:center;gap:7px;white-space:nowrap}.operations-metrics{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:10px}.operations-executive{display:grid;gap:12px}.operations-executive>header{display:flex;align-items:end;justify-content:space-between;gap:16px}.operations-executive>header h2,.operations-executive>header p{margin:0}.operations-executive>header h2{margin-top:3px;color:#edf7ff;font-size:20px}.operations-executive>header>span{color:#8fa9bc;font-size:12px;font-weight:900}.operations-metric{min-width:0;display:grid;gap:9px;border:1px solid var(--operations-border);border-top:3px solid #4f89ad;border-radius:9px;padding:14px;background:var(--operations-surface)}.operations-metric span{color:#9db5c8;font-size:11px;font-weight:900;letter-spacing:.035em;text-transform:uppercase}.operations-metric strong{color:var(--operations-text);font-size:clamp(23px,3vw,32px);line-height:1}.operations-metric--attention{border-top-color:#f0b85a}.operations-metric--critical{border-top-color:#ff7181}.operations-metric--success{border-top-color:#59d4ad}.operations-grid{min-width:0;display:grid;grid-template-columns:repeat(12,minmax(0,1fr));gap:16px;align-items:start}.operations-panel{min-width:0;grid-column:span 6;border:1px solid var(--operations-border);border-radius:10px;overflow:hidden;background:linear-gradient(160deg,#0b1f2ffa,#061420fc);box-shadow:0 16px 46px #0000002e}.operations-panel--wide{grid-column:span 12}.operations-panel__header{min-height:58px;display:flex;align-items:center;justify-content:space-between;gap:14px;border-bottom:1px solid #1e3c53;padding:13px 15px;background:#0e2a3eb8}.operations-panel__header>div{min-width:0;display:flex;align-items:center;gap:9px}.operations-panel__header>div>span{width:34px;height:34px;flex:0 0 auto;display:grid;place-items:center;border:1px solid #315a77;border-radius:8px;color:#79cdfb;background:#0b2234}.operations-panel__header h2{margin:0;color:#eef8ff;font-size:17px}.operations-panel__header>a{min-height:36px;display:inline-flex;align-items:center;border:1px solid #315a77;border-radius:7px;padding:7px 10px;color:#9cdaff;background:#0a1d2d;font-size:12px;font-weight:900;text-decoration:none;white-space:nowrap}.operations-panel__body{min-width:0;padding:14px}.operations-helper{margin:0 0 13px;color:#9db3c5;font-size:12px}.operations-table-region{min-width:0;max-height:430px;overflow:auto;border:1px solid #1e3b52;border-radius:8px;scrollbar-width:thin}.operations-table-region:focus-visible{outline:3px solid rgba(103,199,255,.72);outline-offset:2px}.operations-table{width:100%;min-width:660px;border-collapse:collapse;color:#dceaf5;font-size:12px}.operations-table th,.operations-table td{border-bottom:1px solid #1b354a;padding:10px 11px;text-align:left;vertical-align:middle}.operations-table th{position:sticky;top:0;z-index:1;color:#8fd5ff;background:#102a3e;font-size:10px;font-weight:900;letter-spacing:.055em;text-transform:uppercase}.operations-table tbody tr:last-child td{border-bottom:0}.operations-table tbody tr:hover{background:#3c8bbc17}.operations-record-link{min-width:150px;display:grid;gap:3px;color:#a9ddff;text-decoration:none}.operations-record-link strong{color:#eaf7ff;font-size:13px}.operations-record-link small{max-width:320px;overflow:hidden;color:#8fa9bc;text-overflow:ellipsis;white-space:nowrap}.operations-status{width:fit-content;display:inline-flex;border:1px solid #385a73;border-radius:999px;padding:4px 8px;color:#b8cddd;background:#102536;font-size:10px;font-weight:900;white-space:nowrap}.operations-status--attention{border-color:#7a612e;color:#ffda91;background:#33270f}.operations-status--critical{border-color:#8d3e4c;color:#ffc1c9;background:#3c1720}.operations-status--success{border-color:#2d6f57;color:#a8efd2;background:#102e24}.operations-empty{border:1px dashed #31516a;border-radius:8px;padding:18px;color:#98afc1;background:#071622b8;text-align:center}.operations-state{display:grid;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:13px;border:1px solid #315573;border-radius:9px;padding:15px;color:#b9d8ec;background:#0b2234}.operations-state strong,.operations-state p{margin:0}.operations-state p{margin-top:3px;font-size:13px}.operations-state--error{border-color:#7d3d4a;color:#ffd1d6;background:#35171e}.operations-state button{width:auto}.operations-timeline,.operations-notifications{display:grid;gap:0;margin:0;padding:0;list-style:none}.operations-timeline li{display:grid;grid-template-columns:auto minmax(0,1fr) auto;align-items:start;gap:11px;border-bottom:1px solid #1d394f;padding:11px 2px}.operations-timeline li:last-child,.operations-notifications li:last-child{border-bottom:0}.operations-timeline__icon{width:30px;height:30px;display:grid;place-items:center;border:1px solid #315a77;border-radius:50%;color:#7fd0ff;background:#0b2335}.operations-timeline strong,.operations-timeline p,.operations-timeline small{margin:0}.operations-timeline p{margin-top:3px;font-size:13px}.operations-timeline small,.operations-timeline li>span:last-child{color:#879fb3;font-size:11px}.operations-notifications li{display:grid;grid-template-columns:auto minmax(0,1fr);align-items:start;gap:10px;border-bottom:1px solid #1d394f;padding:11px 4px;color:#91abc0}.operations-notifications li.is-unread{color:#72d0ff;background:#308fc40f}.operations-notifications li div{display:grid;gap:4px}.operations-notifications strong{color:#e6f4ff}.operations-notifications small{color:#8fa8bb}.staff-operations-workspace :is(a,button,select):focus-visible{outline:3px solid rgba(103,199,255,.78);outline-offset:2px}@keyframes operations-spin{to{transform:rotate(360deg)}}.operations-spin{animation:operations-spin .9s linear infinite}@media(max-width:1220px){.operations-panel{grid-column:span 12}}@media(max-width:780px){.operations-hero,.operations-hero__actions{align-items:stretch;flex-direction:column}.operations-hero__actions{width:100%;min-width:0}.operations-hero__actions button{width:100%}.operations-as-of{display:grid;gap:5px}.operations-as-of span+span:before{content:none}.operations-metrics{grid-template-columns:1fr 1fr}.operations-executive>header{align-items:start;flex-direction:column}.operations-panel__header{align-items:stretch;flex-direction:column}.operations-panel__header>a{justify-content:center}.operations-table-region{max-height:none;overflow:visible;border:0}.operations-table,.operations-table tbody,.operations-table tr,.operations-table td{width:100%;min-width:0;display:block}.operations-table thead{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0,0,0,0)}.operations-table tr{border:1px solid #29485f;border-radius:8px;margin-bottom:10px;padding:8px;background:#081d2c}.operations-table td{display:grid;grid-template-columns:minmax(110px,.42fr) minmax(0,1fr);gap:10px;border:0;padding:7px}.operations-table td:before{content:attr(data-label);color:#7f9bb0;font-size:10px;font-weight:900;letter-spacing:.045em;text-transform:uppercase}.operations-timeline li{grid-template-columns:auto minmax(0,1fr)}.operations-timeline li>span:last-child{grid-column:2}.operations-state{grid-template-columns:auto minmax(0,1fr)}.operations-state button{width:100%;grid-column:1 / -1}}@media(max-width:520px){.operations-metrics,.operations-table td{grid-template-columns:1fr}}@media(prefers-reduced-motion:reduce){.operations-spin{animation:none}.staff-operations-workspace *{scroll-behavior:auto!important;transition-duration:.01ms!important}}.enterprise-incident-intake{gap:18px}.enterprise-queue-filters{grid-template-columns:minmax(170px,.7fr) minmax(150px,.6fr) minmax(260px,1.4fr) auto}.enterprise-incident-columns{grid-template-columns:minmax(440px,.95fr) minmax(520px,1.25fr);align-items:start}.enterprise-incident-form{gap:14px}.enterprise-incident-form label:not(.check){display:grid;gap:7px;color:#9fb6ca;font-size:12px;font-weight:800;letter-spacing:.02em}.enterprise-incident-form input,.enterprise-incident-form select,.enterprise-incident-form textarea{width:100%}.incident-form-section{display:flex;align-items:center;justify-content:space-between;gap:14px;margin-top:8px;border-top:1px solid rgba(129,188,227,.14);padding-top:16px}.incident-form-section:first-child{margin-top:0;border-top:0;padding-top:0}.incident-form-section h3{margin:2px 0 0;color:#eff8ff;font-size:17px}.incident-form-section .eyebrow{margin:0;color:#6faed6;font-size:10px;letter-spacing:.11em}.incident-priority-preview{display:inline-flex;align-items:center;justify-content:center;min-height:34px;border:1px solid rgba(111,181,224,.35);border-radius:999px;padding:6px 11px;font-size:12px;font-weight:900;white-space:nowrap}.incident-priority-preview.priority-1{border-color:#ff6969a3;color:#ffd0d0;background:#971e1e3d}.incident-priority-preview.priority-2{border-color:#ff9d5c99;color:#ffddc6;background:#9a4c1838}.incident-priority-preview.priority-3{border-color:#ffcf5b8a;color:#ffeab1;background:#8e6a1833}.incident-priority-preview.priority-4,.incident-priority-preview.priority-5{border-color:#5db4eb7a;color:#ccecff;background:#266e9c30}.incident-intake-assurance{display:flex;align-items:flex-start;gap:12px;border:1px solid rgba(86,174,228,.25);border-radius:10px;padding:14px;color:#c7d9e7;background:linear-gradient(135deg,#1a669729,#07162373)}.incident-intake-assurance svg{flex:0 0 auto;margin-top:2px;color:#71c8ff}.incident-intake-assurance strong{display:block;margin-bottom:4px;color:#ecf8ff}.incident-intake-assurance p{margin:0;color:#93aec2;font-size:12px;line-height:1.55}.incident-record-summary{grid-template-columns:repeat(3,minmax(0,1fr))}.itsm-create-focused>section:first-child,.itsm-create-focused>.panel:first-child{scroll-margin-top:24px}@media(max-width:1320px){.enterprise-incident-columns{grid-template-columns:1fr}.incident-record-summary{grid-template-columns:repeat(4,minmax(0,1fr))}}@media(max-width:900px){.enterprise-queue-filters{grid-template-columns:1fr 1fr}.incident-record-summary{grid-template-columns:repeat(2,minmax(0,1fr))}}@media(max-width:620px){.enterprise-queue-filters{grid-template-columns:1fr}.incident-form-section{align-items:flex-start;flex-direction:column}.incident-record-summary{grid-template-columns:1fr}}.incident-command-center{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px;margin:16px 0}.incident-command-panel{min-width:0;border:1px solid rgba(116,179,218,.18);border-radius:12px;padding:16px;background:linear-gradient(145deg,#112e42b8,#071723d1);box-shadow:inset 0 1px #ffffff06}.incident-panel-heading{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;margin-bottom:15px}.incident-panel-heading h3{margin:2px 0 0;color:#edf8ff;font-size:16px}.incident-panel-heading .eyebrow{margin:0;color:#70b9e7;font-size:10px;font-weight:900;letter-spacing:.12em;text-transform:uppercase}.incident-panel-heading>svg{flex:0 0 auto;color:#78c8f5}.incident-context-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}.incident-context-grid>div,.incident-commercial-summary>div{min-width:0;border:1px solid rgba(116,179,218,.12);border-radius:9px;padding:11px;background:#03111b6b}.incident-context-grid span,.incident-commercial-summary span{display:block;margin-bottom:4px;color:#7694a9;font-size:10px;font-weight:900;letter-spacing:.07em;text-transform:uppercase}.incident-context-grid strong,.incident-commercial-summary strong{display:block;overflow-wrap:anywhere;color:#ebf8ff;font-size:13px}.incident-context-grid small{display:block;margin-top:4px;overflow-wrap:anywhere;color:#89a5b8;font-size:11px}.incident-asset-identity{display:grid;gap:4px;margin-bottom:13px}.incident-asset-identity strong{color:#edf9ff;font-size:16px}.incident-asset-identity span{color:#8faabd;font-size:12px}.incident-definition-list{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:8px;margin:0}.incident-definition-list>div{display:grid;gap:3px;border-bottom:1px solid rgba(116,179,218,.1);padding:7px 0}.incident-definition-list dt{color:#7896aa;font-size:10px;font-weight:900;letter-spacing:.07em;text-transform:uppercase}.incident-definition-list dd{margin:0;overflow-wrap:anywhere;color:#d9ebf6;font-size:12px}.incident-remote-status,.incident-governance-notice{display:flex;align-items:flex-start;gap:11px;margin-top:14px;border:1px solid rgba(93,184,232,.22);border-radius:10px;padding:12px;background:#1256801f}.incident-remote-status>svg,.incident-governance-notice>svg{flex:0 0 auto;margin-top:2px;color:#69c5f7}.incident-remote-status strong,.incident-governance-notice strong{color:#e8f7ff;font-size:12px}.incident-remote-status p,.incident-governance-notice p{margin:4px 0 0;color:#91adbf;font-size:11px;line-height:1.5}.incident-sla-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}.incident-sla-card{display:grid;gap:5px;border:1px solid rgba(113,176,215,.2);border-radius:10px;padding:13px;background:#04121c73}.incident-sla-card>span{color:#7f9db1;font-size:10px;font-weight:900;letter-spacing:.08em;text-transform:uppercase}.incident-sla-card>strong{font-size:16px}.incident-sla-card>p{margin:0;font-size:12px;font-weight:800}.incident-sla-card>small{color:#819daf;font-size:10px}.incident-sla-card.sla-track{border-color:#4dcd9159;background:#136c4721}.incident-sla-card.sla-track strong,.incident-sla-card.sla-track p{color:#a6f2cd}.incident-sla-card.sla-risk{border-color:#ffc3526b;background:#81580f29}.incident-sla-card.sla-risk strong,.incident-sla-card.sla-risk p{color:#ffe0a0}.incident-sla-card.sla-breached{border-color:#ff62627a;background:#871f1f2b}.incident-sla-card.sla-breached strong,.incident-sla-card.sla-breached p{color:#ffc1c1}.incident-sla-card.sla-complete{border-color:#58b9eb59;background:#1c5b7f26}.incident-sla-card.sla-complete strong,.incident-sla-card.sla-complete p{color:#c1eaff}.incident-sla-card.sla-neutral strong,.incident-sla-card.sla-neutral p{color:#b5c8d5}.incident-commercial-summary{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:9px}.incident-entitlement-evidence,.incident-empty-commercial{margin-top:12px;border-top:1px solid rgba(116,179,218,.13);padding-top:12px}.incident-entitlement-evidence>strong,.incident-empty-commercial>strong{color:#e4f4fd;font-size:12px}.incident-entitlement-evidence ul{display:grid;gap:5px;margin:8px 0 0;padding-left:18px;color:#9db6c7;font-size:11px;line-height:1.45}.incident-entitlement-evidence p,.incident-empty-commercial p{margin:6px 0 0;color:#91aabd;font-size:11px;line-height:1.5}.incident-governance-notice{margin:14px 0;border-color:#ffbe5047;background:#84540c21}.incident-governance-notice>svg{color:#ffc768}@media(max-width:1450px){.incident-command-center{grid-template-columns:1fr}}@media(max-width:720px){.incident-context-grid,.incident-sla-grid,.incident-commercial-summary,.incident-definition-list{grid-template-columns:1fr}}.staff-notifications-workspace{display:grid;gap:16px}.staff-notifications-hero{display:flex;align-items:flex-end;justify-content:space-between;gap:24px;border:1px solid rgba(116,181,224,.2);border-radius:12px;padding:24px;background:radial-gradient(circle at 85% 0%,rgba(55,154,215,.2),transparent 42%),linear-gradient(145deg,#10283d,#081724 68%);box-shadow:0 20px 60px #0000003d}.staff-notifications-hero>div{max-width:850px}.staff-notifications-hero h1{margin:0;font-size:clamp(30px,4vw,46px);line-height:1.05}.staff-notifications-hero p:last-child{max-width:780px;margin:12px 0 0}.staff-notifications-hero>button{flex:0 0 auto}.staff-notification-metrics{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px}.staff-notification-metric{min-width:0;display:flex;align-items:center;gap:12px;border:1px solid #223f57;border-radius:10px;padding:15px;background:#091a28}.staff-notification-metric>span{width:40px;height:40px;flex:0 0 auto;display:grid;place-items:center;border-radius:9px;color:#8fd4ff;background:#358fc929}.staff-notification-metric>div{min-width:0;display:grid;gap:2px}.staff-notification-metric small{color:#8ea7bb;font-size:10px;font-weight:900;letter-spacing:.08em;text-transform:uppercase}.staff-notification-metric strong{color:#edf8ff;font-size:27px;line-height:1}.staff-notification-metric.attention{border-color:#ffbc5b57}.staff-notification-metric.attention>span{color:#ffd493;background:#925c1333}.staff-notification-metric.success>span{color:#9fe3bd;background:#287c4d2e}.staff-notification-panel{margin:0;padding:0;overflow:hidden}.staff-notification-heading{display:flex;align-items:center;justify-content:space-between;gap:18px;padding:20px 22px 15px;border-bottom:1px solid #1f3b52}.staff-notification-heading h2,.staff-notification-heading p{margin-bottom:0}.staff-notification-heading>span{color:#91abc0;font-size:12px;font-weight:800}.staff-notification-filters{display:grid;grid-template-columns:minmax(280px,1.4fr) minmax(170px,.55fr) minmax(160px,.5fr) auto;align-items:end;gap:10px;padding:16px 22px;border-bottom:1px solid #1b3449;background:#081825bf}.staff-notification-filters>label{min-width:0;display:grid;gap:6px;color:#9db4c7;font-size:11px;font-weight:900}.staff-notification-search-control{min-width:0;display:grid;grid-template-columns:auto minmax(0,1fr);align-items:center;gap:8px;border:1px solid #294c67;border-radius:8px;padding-left:11px;color:#75c8f8;background:#071521}.staff-notification-search-control:focus-within{border-color:#59b9ff;box-shadow:0 0 0 3px #59b9ff24}.staff-notification-search-control input,.staff-notification-search-control input:focus{min-width:0;border:0;background:transparent;box-shadow:none}.staff-notification-filter-actions{display:flex;gap:8px}.staff-notification-filter-actions button{white-space:nowrap}.staff-notification-list{display:grid;gap:0;margin:0;padding:0;list-style:none}.staff-notification-list>li{min-width:0;display:grid;grid-template-columns:auto minmax(0,1fr);gap:13px;padding:17px 22px;border-bottom:1px solid #1a3348;background:#081724}.staff-notification-list>li:last-child{border-bottom:0}.staff-notification-list>li.is-unread{border-left:3px solid #58bfff;padding-left:19px;background:linear-gradient(90deg,rgba(31,126,185,.13),transparent 42%),#0a1b29}.staff-notification-list>li.is-read{opacity:.83}.staff-notification-icon{width:38px;height:38px;display:grid;place-items:center;border:1px solid #2b506c;border-radius:50%;color:#8bd3ff;background:#10283b}.staff-notification-list article{min-width:0}.staff-notification-list article>header{display:flex;align-items:center;justify-content:space-between;gap:14px}.staff-notification-list article>header>div{display:flex;align-items:center;flex-wrap:wrap;gap:7px}.staff-notification-list time{flex:0 0 auto;color:#8ba4b8;font-size:11px}.staff-notification-list h3{margin:8px 0 5px;overflow-wrap:anywhere;color:#edf7ff;font-size:16px}.staff-notification-list p,.staff-notification-list small{margin:0;color:#91aabd;font-size:12px}.staff-notification-category,.staff-notification-unread{border:1px solid #315d7c;border-radius:999px;padding:3px 7px;color:#9edbff;background:#29709d24;font-size:9px;font-weight:900;letter-spacing:.06em;text-transform:uppercase}.staff-notification-unread{border-color:#79582c;color:#ffd99b;background:#84540c26}.staff-notification-state{display:grid;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:13px;margin:18px 22px;border:1px solid #294c67;border-radius:10px;padding:16px;color:#dcefff;background:#0a1b29}.staff-notification-state p{margin:4px 0 0;color:#95adbf;font-size:12px}.staff-notification-state.error{border-color:#cb4c6380;color:#ffd1d8;background:#58162494}.staff-notification-spin{animation:staff-notification-spin .9s linear infinite}@keyframes staff-notification-spin{to{transform:rotate(360deg)}}.staff-notification-empty{display:grid;justify-items:center;gap:8px;padding:52px 22px;color:#83cfff;text-align:center}.staff-notification-empty h3{margin:2px 0 0;color:#eaf6ff}.staff-notification-empty p{max-width:520px;margin:0}.staff-notifications-workspace :is(button,input,select):focus-visible{outline:3px solid rgba(89,185,255,.55);outline-offset:2px}@media(max-width:1050px){.staff-notification-metrics{grid-template-columns:repeat(2,minmax(0,1fr))}.staff-notification-filters{grid-template-columns:minmax(250px,1fr) 1fr 1fr}.staff-notification-filter-actions{grid-column:1 / -1}}@media(max-width:700px){.staff-notifications-hero,.staff-notification-list article>header,.staff-notification-heading{align-items:stretch;flex-direction:column}.staff-notifications-hero>button{width:100%}.staff-notification-filters,.staff-notification-metrics{grid-template-columns:1fr}.staff-notification-filter-actions,.staff-notification-filter-actions button{width:100%}.staff-notification-list time{align-self:flex-start}.staff-notification-state{grid-template-columns:auto minmax(0,1fr)}.staff-notification-state button{grid-column:1 / -1;width:100%}}@media(prefers-reduced-motion:reduce){.staff-notification-spin{animation-duration:2.5s}}.customer-account-workspace{width:min(860px,100%);margin-inline:auto}.customer-account-workspace>.panel{margin-bottom:0;border-color:#74b5e047;padding:clamp(20px,4vw,34px);background:radial-gradient(circle at 100% 0%,rgba(52,152,214,.18),transparent 34%),linear-gradient(145deg,#0c2335f5,#061420fa)}.customer-account-modes{display:flex;gap:7px;margin-bottom:18px;overflow-x:auto;padding:3px 3px 8px;scrollbar-width:thin}.customer-account-modes button{min-height:40px;flex:0 0 auto;border:1px solid #294b66;padding:8px 12px;color:#a9c0d2;background:#05141fbd;font-size:12px}.customer-account-modes button:hover{border-color:#3f789e;color:#e9f7ff;background:#102a3e}.customer-account-modes button.active,.customer-account-modes button[aria-pressed=true]{border-color:#59b9ff;color:#fff;background:#176da2;box-shadow:inset 0 1px #ffffff24}.customer-account-form{border-top:1px solid rgba(113,176,215,.16);padding-top:20px}.customer-account-form>label:not(.check){min-width:0;display:grid;align-content:start;gap:7px;color:#d9eaf5;font-size:12px;font-weight:850}.customer-account-form label>span{display:flex;align-items:baseline;justify-content:space-between;gap:8px}.customer-account-form label small,.customer-account-form label>span small{color:#83a2b7;font-size:10px;font-weight:700}.customer-account-form input{min-width:0}.customer-account-form>button[type=submit],.customer-account-complete>button{min-height:46px;margin-top:3px}.customer-account-form[aria-busy=true]{opacity:.82}.customer-account-state{display:grid;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:11px;margin-bottom:14px;border:1px solid #2c506b;border-radius:9px;padding:13px 14px;color:#dcefff;background:#071825db;font-size:13px}.customer-account-state>svg{color:#7bcaf8}.customer-account-state.success{border-color:#53c18b66;color:#c5f5db;background:#1250346b}.customer-account-state.success>svg{color:#86e1b0}.customer-account-state.error{border-color:#e5677c75;color:#ffd2da;background:#5b182894}.customer-account-state.error>svg{color:#ff9eae}.customer-account-spin{animation:customer-account-spin .85s linear infinite}@keyframes customer-account-spin{to{transform:rotate(360deg)}}.customer-account-guidance{display:grid;grid-template-columns:auto minmax(0,1fr);gap:12px;border:1px solid rgba(92,181,232,.28);border-radius:10px;padding:15px;color:#dbf2ff;background:#175b8426}.customer-account-guidance>svg{margin-top:2px;color:#78cef9}.customer-account-guidance strong{display:block;margin-bottom:4px;color:#edf9ff}.customer-account-guidance p{margin:0;color:#9db7ca;font-size:12px;line-height:1.55}.customer-account-hint{margin:-3px 0 1px;color:#8eaabd;font-size:11px;line-height:1.5}.customer-account-link-warning{border-left:3px solid #ffc768;border-radius:4px 9px 9px 4px;padding:11px 13px;color:#f9ddb0;background:#74490b33;font-size:12px;line-height:1.5}.customer-account-link-warning .link-button{min-height:0;border:0;padding:0;color:#a7dcff;background:transparent;font:inherit;font-weight:900;text-decoration:underline;text-underline-offset:2px}.customer-account-complete{display:grid;justify-items:center;gap:10px;border:1px solid rgba(83,193,139,.4);border-radius:12px;padding:clamp(24px,6vw,48px);color:#c8f3dc;background:radial-gradient(circle at 50% 0%,rgba(67,183,125,.19),transparent 50%),#0c31217a;text-align:center}.customer-account-complete>svg{width:42px;height:42px;color:#8ce0b4}.customer-account-complete h3,.customer-account-complete p{margin:0}.customer-account-complete h3{color:#effff6}.customer-account-complete p{max-width:500px;line-height:1.6}.customer-account-workspace :is(button,input):focus-visible{outline:3px solid rgba(89,185,255,.6);outline-offset:2px}@media(max-width:700px){.customer-account-workspace>.panel{padding:18px}.customer-account-modes{display:grid;grid-template-columns:1fr;overflow:visible}.customer-account-modes button,.customer-account-state button{width:100%}.customer-account-state{grid-template-columns:auto minmax(0,1fr)}.customer-account-state button{grid-column:1 / -1}.customer-account-form{grid-template-columns:minmax(0,1fr)}.customer-account-form>*{grid-column:1}}@media(prefers-reduced-motion:reduce){.customer-account-spin{animation:none}}